Returns & Exchanges, Terms & Conditions
Thank you for considering purchasing a Maven Women item during our presales! Your support makes it possible for us to move forward savvy, sustainable styles.
During our presales process each purchase is an investment in co-creating an exciting item which is sold at a deep discount. We encourage you to follow through with a sale once it is made, however you have until midnight three business days after the sale to cancel this purchase online for a full refund. After this time we will be relying on your order to meet key minimum order requirements with our supply chain partners and a refund will not be possible.
We are unable to offer returns on clothing purchased during presales once it is received. For all items sold to recipients in the United States, after receipt of your purchase we are happy to offer you one complimentary exchange for any other item in that style in our stock within 15 days; however, we request you pay the shipping. We’ll include return information with your shipment.
We are pleased to offer international shipping and suggest you review our terms there, however, we are not able to offer returns or exchanges on items sold outside the United States at this time. If you are shipping your order outside of the continental United States, as a condition of sale, you acknowledge and agree that title to your order transfers to you after exportation from the United States and immediately prior to importation of such order to your location and assume all risk and responsibility for the import clearance, duties, and delivery to final destination. Any order being shipped to a destination outside of the United States may be subject to import duties and taxes that are levied and collected there. When placing an order for delivery outside the United States, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by you.
We are excited to move forward something completely new during our presales. Should we not receive sufficient sales during any presales rounds we may not be able to move forward your purchase at that time. If that is the case we will issue you a refund.